A full modernisation of the Republic of Congo’s social-security operator · document management, biometric identification, ePayment and ERP · under one programme.
The CNSS, like many national social-security operators, ran on a mix of paper, legacy systems and disconnected spreadsheets. Citizens queued for benefits; contributors lacked digital records; fraud was easy.
The mandate: modernise the institution end-to-end · identity, document management, payments and ERP · without ever taking benefit delivery offline.
We integrated five best-of-breed components behind a unified contributor experience · and stood up the platform engineering to operate them.
Rather than build a monolith, we composed proven systems · OpenKM for GED, an ABIS provider for biometrics, Odoo for ERP · and engineered the bus that makes them act as one.
Operationally modern, secure, and ready for the next decade of contributor growth.
Secure contributor identification across every branch.
Payments for contributions and benefits, end-to-end.
Faster benefit processing, fewer queues, better service.